Privacy Policy
Last updated November 5, 2026
This policy explains what BidCore (“we”) collects through bidcore.ai and the BidCore app, what we do with it, and what we never do.
The short version
- We never sell or rent your data.
- We never add you to a mailing list. We email you only about your account and the requests you make.
- We never use your data to train AI models, ours or anyone else’s.
- We collect only what we need to run BidCore and to answer you.
What we collect on this website
- If you request early access: the name, work email, company, team size, number of users and notes you type. The form emails them to our team so we can reply to you.
- If you send us a message with the contact form: the name, email and message you type. The form emails them to our team so we can reply to you.
- The bot check on those forms sees technical details about your browser and connection, which it uses only to tell people from bots.
- This website sets no cookies and has no advertising or cross-site tracking.
What we collect in the BidCore app
- Your account: your name, your email address and the organization you belong to.
- Your work: drawings, takeoffs, estimates, bids, messages and comments. Only people in your organization can open it.
- Your organization’s plan and billing details. Card details are held by our payment provider.
- Records of activity, such as who made a change and when, and the connection details any web service logs. These keep your team’s history accurate and the service secure.
What stays on your computer
The assistant, Smart Area and Auto-count run in your browser. What you type to the assistant is read in your browser tab and is not sent to us or to any AI provider. Only the result you confirm, like a new layer, is saved to your account.
Only when you choose
- Sheet names with AI: when you choose it on an upload, an image of each page goes to an AI provider to read the sheet number and title. We use the provider’s paid service, whose terms do not allow it to train on your pages or use them to improve its products. It keeps them for a limited time to check for abuse.
- Your own agent: if you let an AI agent work in BidCore, what it reads goes to that agent’s provider under your agreement with them.
How we use it
To run BidCore for you and your team, keep it secure, bill for your plan, answer your requests and support questions, and send email about your account, such as invitations and password resets.
Who handles it for us
We use a small number of service providers to run BidCore, and share data with them only for that.
- Hosting and storage
- Runs this website and the BidCore app, and stores your drawings.
- Database and sign-in
- Holds your account and your organization’s work, and signs you in.
- Email delivery
- Sends invitations, password resets and other account email, and brings early access requests and contact messages to our team.
- Payments
- Takes payment for your plan. Your card details go to the payment provider, not to us.
- Bot check
- Checks that a person, not a bot, is sending the request access or contact form.
- AI for sheet names
- Reads sheet numbers and titles, only when you choose it on an upload.
How long we keep it
We keep your account and your work while your organization uses BidCore. When you ask us to delete your account, we delete it. Some records, such as invoices and your team’s estimate history, may stay where the law or your team’s records need them. We keep early access requests and contact messages only as long as we need them to answer you.
Your choices
You can export your takeoffs and estimates from the app at any time. To get a copy of your data, correct it, or delete your account, send us a message through the contact form.
Security
Your data travels over encrypted connections, and only people in your organization can open your work. No service is perfectly secure, so if we learn of a breach that affects your data, we will tell you.
Children
BidCore is software for businesses and is not meant for children.
Changes
When this policy changes, we update this page and the date at the top.
Contact
Questions about privacy go through the contact form.