Terms of Service

Last updated November 8, 2026

These terms are the agreement between you and BidCore (“we”) for using the BidCore app and bidcore.ai. By creating an account, signing in, or using BidCore on behalf of an organization, you agree to them. If you use BidCore for a company, you confirm you may bind that company, and “you” includes it.

Your account and your organization

• You need an account to use the app. We may require an invitation code to sign up, and may decline or limit sign-ups, to keep the service for genuine estimating work.
• Each account is personal. Account holders are responsible for activity under their account and for letting us know if they believe someone else has used it.
• Work in BidCore belongs to an organization. Its owner decides who joins, what each member may do, and when a member leaves. Members see the organization’s work according to their role.
• An organization’s work is visible only to its members. We access it only to run the service, to answer a support request from the organization, or when the law requires.

Quantities, pricing and totals

BidCore measures drawings, applies the formulas, prices and tax settings an organization enters, and totals the result. Quantities depend on the drawing, the scale set for it and the measurements taken; prices and tax depend on what the organization has entered; smart tools and AI features produce suggestions that can be inaccurate.

Users are responsible for verifying quantities, prices, tax amounts and totals before relying on them, sending them to a customer or submitting them in a bid. BidCore does not provide pricing, legal, tax or accounting advice, and its calculations are not a representation that a bid is correct, complete or competitive.

Availability and time-sensitive bids

BidCore is a web service, and web services can be slow or unavailable for reasons beyond our control: hosting and network outages, provider incidents, connectivity, or maintenance. We do not promise that BidCore will be available at any particular time.

When and how a bid is submitted and stored is the user’s decision. We recommend allowing appropriate lead time for time-sensitive bids and keeping a copy outside BidCore. We are not responsible for a bid that could not be submitted, was submitted late, or was submitted with an error.

Your data and exports

• Drawings, takeoffs, estimates, bids, inventory and messages remain the organization’s property. We receive only the permission needed to store, process, display and back them up in order to run BidCore.
• Takeoffs, estimates and other work can be exported from the app at any time. We recommend regular exports, and an export before cancelling a subscription or deleting an organization.
• Users are responsible for the drawings and other material they upload, including having the right to use them.
• What we collect and how we handle it is in our Privacy Policy.

Storage is for estimating work

BidCore stores the drawings, specifications and files that belong to an organization’s estimates. It is not a general cloud storage or file-sharing service, and is not intended for files unrelated to work estimated in it, as an archive for another system, or for distributing files outside the organization.

To keep the service fast and fair for everyone, we may limit storage, pages, seats and request rates per organization, remove temporary files and finished uploads after a set time, and ask an organization to reduce usage that is far outside normal estimating work. Current limits are shown in the app where they apply.

AI and smart features

Some features use AI or automated detection: reading sheet names, finding areas and symbols, and the in-app assistant. They can be interrupted, rate-limited or withdrawn by their providers or by us, and their output can be incomplete or inaccurate; it is a starting point for the user’s review. Use of BidCore with a user’s own AI agent is governed by that user’s agreement with the agent’s provider.

Plans, payment and trials

• BidCore is billed monthly per active member of an organization, at the price shown at subscription. A new organization starts with a trial; access continues past the trial once the owner has added a payment method.
• Adding a member during a billing period is charged for the rest of that period. Removing a member does not refund the period; the next renewal bills fewer seats.
• Tax is added to invoices according to the billing address on file, which the organization keeps current.
• A subscription can be cancelled at any time; access continues to the end of the paid period and the period is not refunded. Price changes are announced before the renewal they apply to.
• If a payment fails, access continues while the payment is retried over the following days and the organization’s owner and administrators are notified in the app and by email. If the subscription remains unpaid after the retries, or ends, the organization is locked until its billing is restored. Its data stays in place for the period described below, but cannot be worked on while locked.

Deletion and retention

• When an account is deleted, by its owner or at our end, its personal data is removed. Work it created inside an organization stays with the organization, with the author’s name as history.
• When an organization is deleted, its drawings, takeoffs, estimates, bids, inventory and messages are permanently deleted and cannot be recovered. Invoices stay with our payment provider as required.
• A locked organization’s data is kept, and renewing or paying unlocks it. We do not delete data automatically. After an extended period without an active subscription we may delete an organization and everything in it, after notice to its owner by email.
• Backups may hold deleted data for a limited time before they are overwritten. They are used only to restore the service, not to restore individual accounts on request.

Acceptable use

BidCore is provided for an organization’s own estimating work. The following are not permitted:

• Reverse engineering, decompiling, copying or scraping BidCore, or otherwise attempting to extract its source code, models, detection engines or data about other customers.
• Probing, overloading or interfering with the service, bypassing limits or access controls, or using another organization’s account or data without its permission.
• Uploading or sharing material that is unlawful or that the user has no right to use.
• Reselling BidCore, or automated access other than through the agent tools the app provides.

Where these terms are breached, we may limit, suspend or end access and remove the material concerned.

Our service and its limits

BidCore is provided as it is and as available. To the extent the law allows, we make no warranty that it will be uninterrupted, error-free or fit for a particular bid, and we are not liable for lost profits, lost bids, lost data of which no copy was kept, or other indirect or consequential loss. Where liability cannot be excluded, our total liability for any claim is limited to the amount the organization paid us in the twelve months before the claim.

The organization indemnifies us against claims arising from material it uploads or from use of BidCore in breach of these terms.

Changes to BidCore and to these terms

We improve BidCore continuously and may add, change or retire features. When these terms change in a way that matters, we update this page and the date at the top and give notice in the app or by email before the change applies. Continued use of BidCore after that date is acceptance of the new terms.

Ending the agreement

An account can be closed, and an organization deleted, at any time. We may suspend or end access for non-payment or for a breach of these terms, and if we stop offering the service we give reasonable notice and time to export work.

Governing law

These terms are governed by the laws of the jurisdiction in which BidCore is organized, and disputes are brought in its courts. If part of these terms cannot be enforced, the rest still applies.

Contact

Questions about these terms go through the contact form.